CollectBeacon – Automated Collection Management
Beacons are small, Bluetooth® devices. When placed in a physical space, such as a retail store, they broadcast radio signals around themselves (like a tiny lighthouse) and with very low power consumption so they can be left for many years. As they broadcast they are able to interact with smartphones Apps that enter their field of range.
Collectec use this technology to create a “frictionless” collection notification system for customer & store. The solution identifies collection customers & checks their order status. If their goods are ready for collection the customer receives a custom notification on their smart phone asking them if they would like to collect it.
Beacon Click and Collect means reduced till point queues, no dedicated service desks & no stress. Staff continue normal store tasks & customers inform them of their arrival by the simple swipe of a screen.
The Beacons can be used by themselves or along side our indoor or Drive Thru kiosks. This enables all your customers to have a fast, efficient and time saving collection service giving them more time to browse in store or continue with their busy day.