Click and Collect Statistics
Click and Collect statistics made easy by Barclaycard
A recently published InfoGraphic from Barclaycard once again shows that Click and Collect is now a “must have” for modern multi channel retailers.
Using some of the statistics previously published on a Collectec.com news page here the Click and Collect statistics graphic from Barclaycard well illustrates the need for retailers to focus on delivering their order where customers are and want to collect from.
Convenience as always is the significant driver for time starved consumers with their Lifestyle Logistics pushing them to need collections that save them the maximum amount of time and involve the least stress and hassle.
Collectec’s Drive Thru collection solution is the ideal way for retailers to offer a collection service that is convenient, often uses an existing journey, where parents don’t have to leave their car (and by default neither do the children!) and can be bag on their way in 5 minutes.
With most retailers offering a Click & Collect “Service” consumers are now starting to select who to purchase from based on which retailer has considered the customer journey and provided a “service” Vs. those who have just put a sign up above their payment tills that says “Collect Here”. 15 minutes in a queue Vs. 5 minute dedicated service turnaround with 10 minutes in store browsing/buying.