Drive Thru Click and Collect – the ultimate customer convenience

Collectec’s “Store Collect” solution provides retailers with an automated Drive Thru Click and Collect system. Using the same communications infrastructure and software as used in store, a Drive Thru solution can become an integral part of a retailers collection options for its customers.

Attract more customers

A Collectec Drive Thru Click and Collect service is the most convenient way for grocery & bulk item shoppers to take possession of their orders at a store. Its also extremely attractive to customers who want a fast collection whilst on a journey to/from work, school or nursery.

Customers simply drive to the Click and Collect bay in the retailers car park and from the comfort of their vehicle enter their collection reference information the same as the in store process. Once complete, order information is sent to the store team to locate the goods and bring them directly to the customer’s vehicle.

Collect using mobile phones

In addition or as an alternative to using our physical Drive Thru kiosks, Collectec have also developed the world’s 1st Beacon & App enabled mobile collection solution. By adding BeaconCollect components to a new or existing retailer App, Drive In customers can be automatically alerted to an order available for collection when arriving at the store.

Building your App with Collectec means customers can also simply drive to the Click and Collect bay in your car park and from the comfort of their vehicle enter their collection reference information just the same as the in store process. Once complete, order information is sent to the store team to locate the goods and bring them directly to the customer’s vehicle.

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Beacon triggers collection prompt alert

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Customer shown confirmation
that their collection request is
being prepared by the store

Staff receive live notification of
customer collection requests
on their Collectec smart device

Drive Thru Benefits

Target passing motorists

A Drive Thru attracts customers who don’t normally shop with you but pass by frequently & see the additional convenience

Home delivery alternative

Busy consumers not able to stay in for home deliveries but want the convenience of on-line ordering can book a fast collection

Attracts busy families

Sometimes bringing the whole family in-store to shop just isnt convenient. With Collectec solutions there’s no need to leave the car

Lower costs

Offering a free or low cost Drive Thru service as a home delivery alternative saves both shoppers and retailer money

Quick & efficient service

Typically the entire collection journey from exiting road to leaving store carpark can be completed in under 10 minutes

Simple to use

We help retailers design and build a Drive In collection service that’s fast, efficient and as simple to use as 1 , 2 , 3…
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Our Drive Thru Experince

The Collectec team have vast experience and knowledge in the design, operation and implementation of a Drive Thru Click and Collect systems and can work closely with retailers to establish the best approach. The system can then be configured to offer customers a fast, simple to use and very convenient collection channel.

Lane format, parking bay design, staff access paths and Drive Thru exit routes can all be planned by working with Collectec. After establishing the Drive Thru design components the Collectec team configure the Store Collect software and customer facing screens to ensure the best possible service is delivered through this channel.

The Collectec Drive Thru kiosk can be customised and branded to the retailer and is made from ruggedised components specifically designed for outdoor use.